Pattison Lane Estate Agents in Desborough

42 Station Road
Desborough
Northamptonshire
NN14 2RL
T : 01536 430527
E : desborough@pattisonlane.co.uk
(Residential)

Lettings provided by Kettering
T : 01536 514937
E : ketteringlet@pattisonlane.co.uk
(Lettings)

In accordance with government guidelines regarding Coronavirus, this branch has been closed but our team continues to work hard for all our customers, just remotely rather than from this branch, and so you can still contact us in these ways: Residential estate agency – call 01536 430527 or email us at desborough@pattisonlane.co.uk Lettings – call 01536 514937 or email us at ketteringlet@pattisonlane.co.uk Mortgage Services – call 01536 430527 or email us at desborough@pattisonlane.co.uk Desborough is a town in Northamptonshire, located in the Ise Valley between Market Harborough and Kettering.

The town has history as an industrial centre for weaving and shoe-making.

With good road links Desborough has easy access to the A14 and onward to the M1 and M6.

Whether you're looking to BUY, SELL or LET your property, Pattison Lane pride themselves on providing advice on all aspects of buying, selling and letting properties in Desborough and surrounding areas.

We receive a high level of demand for properties in Desborough, Rothwell, Market Harborough and surrounding villages.

Would you like to know the value of your home? Please call our Desborough office on 01536 430527 for a free valuation for both sales and lettings.

We have the luxury of being able to offer professional marketing packages incorporating floor plans, audio tours and professional photography, along with open house events to help us achieve the best possible sale prices for our vendors and landlords.

Houses for sale in Desborough

Houses to let in Desborough

why choose us?

  • Our sales team would be delighted to offer a FREE market appraisal
  • Our OPEN HOUSE events can assist in achieving the best possible presentation of your home
  • Our mortgage consultant Tom Bailey-Smith can provide the cost of moving home which may be better than you think, call for an appointment

Head office contact details

Complaints procedure

For matters relating to our Residential Sales or Lettings service, in the first instance please contact:

The Partners, Sharman Quinney
70 Albert Place
Peterborough
PE1 1DD

or email partners@sharmanquinney.co.uk

If you have a RESIDENTIAL SALES complaint (relating to buying and selling a property)

EA Compliance Department
Connells Group
Cumbria House
16-20 Hockliffe Street
Leighton Buzzard
Bedfordshire
LU7 1GN
T: 01525 215 410
 

If you have a LETTINGS complaint (relating to renting a property)

Sharman Quinney Residential Lettings
Customer Services
1st Floor
907 Walsall Road
Great Barr
Birmingham
B42 1TN
T: 0121 357 3143
 
For General Lettings enquiries
T: 01233 620633
 

For RESIDENTIAL SALES and LETTINGS complaints; In the event that our company complaints procedure has been exhausted and you still remain dissatisfied, you should note that our Alternative Dispute Resolution entity for both sales and lettings complaints is;

The Property Ombudsman 
Milford house
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
T: 01722 333306


We aim to resolve any complaints received swiftly. You can download our Residential Sales and Lettings Customer (including Lettings insurance) Complaints Procedure leaflet.

Mortgage and Insurance Services 
Matters relating to Mortgage Services are dealt with in a slightly different way. Please download the Mortgage Services Customer Complaints Procedure leaflet or contact Customer Relations in writing at:

Customer Relations Department 
Cumbria House
16-20 Hockliffe Street
Leighton Buzzard
Bedfordshire
LU7 1GN
 
or email customerrelations@SharmanQuinney.co.uk
 
or call 01525 244 504

If your MORTGAGE SERVICES complaint is not dealt with to your satisfaction or we do not issue you with a Final Response within eight weeks, you may refer it to the Financial Ombudsman Service.

The Financial Ombudsman Service provides a free and independent service for consumers and can be contacted at:

The Financial Ombudsman Service 
Exchange Tower

Harbour Exchange Square
London
E14 9SR

Tel: 0800 023 4567


Under EU regulation, from 15 February 2016, for products and services bought online you have the right to refer any complaint to the Online Dispute Resolution platform (ODR) who can put you in touch with the right body to help resolve your complaint.  The ODR will still refer you to the Financial Ombudsman Service as the alternative dispute resolution body. The Financial Ombudsman Service will refer you back to our complaints process unless you’ve already been through this. So you might prefer to go straight to the Financial Ombudsman Service after you’ve been through our complaints process. If you decide to use the ODR platform, when you complete the form online please include the following e-mail address as our contact point: customerrelations@sharmanquinney.co.uk


www.tpos.co.uk


Pattison Lane Estate Agents Limited is registered in England and Wales under company number 4730529, Registered Office is Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard, Bedfordshire, LU7 1GN.  VAT Registration Number is 500 2481 05. 
For the activities of advising on regulated mortgages and non-investment insurance contracts, Pattison Lane Estate Agents Limited is an appointed representative of Connells Limited which is authorised and regulated by the Financial Conduct Authority.  Connells Limited’s Financial Services Register number is 302221.