Coronavirus customer update - 23rd March

We have closed the doors of our branches, but we continue to work either remotely, or from within the branch on behalf of our customers.

The health and safety of our colleagues, customers and community is our highest priority. In line with Government advice on social distancing, we have closed the doors of our branches, but we continue to work on behalf of our customers either remotely, or from within the branch. 

The coronavirus continues to impact all of us and whilst this means that we will not be able to welcome you into our branch, we remain fully committed to supporting all of our customers. We are changing and adapting the way that we operate, enabling many of our staff to work remotely, and whilst our branches’ doors will be closed, we will be available to you online, on the phone and via email throughout this crisis.

We are providing vital support to our landlords and rental customers and those with housing transactions nearing completion, and our mortgage services team is available to assist those looking to review their current mortgage arrangements.  If you are one of the thousands of customers that we have helped in the past, we are still contactable if you need us.

For further details of any specific arrangements or for the contact details of your nearest branch, please contact your local branch on our website. 

We thank you for your understanding and continued support during these uncertain times and, as we all come together to get through this, hope that you stay safe and well.

Pattison Lane Estate Agents Limited is registered in England and Wales under company number 4730529, Registered Office is Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard, Bedfordshire, LU7 1GN.  VAT Registration Number is 500 2481 05. 
For the activities of advising on regulated mortgages and non-investment insurance contracts, Pattison Lane Estate Agents Limited is an appointed representative of Connells Limited which is authorised and regulated by the Financial Conduct Authority.  Connells Limited’s Financial Services Register number is 302221.  

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